Hey guys,
I wanted to share that your payment plans are of auto-renewed according to what you bought (whether it is monthly or annually), but for some reason Wix doesn't have an option for you guys to be able to manage your own accounts.
This, to be quite frank, infuriates me beyond belief and I have put in a claim to have that option be available to you guys. It is unacceptable to me that they don't have that in place.
However, for the time being I need you to contact me at archcitypoker@gmail.com before your renewal date if you do wish to take a month off or just cancel all together. I can cancel your plan for you and you will still have access to all the videos under your plan til the expiration date of your last purchase.
I apologize for the inconvenience and I promise to do everything in my power to make sure you guys are able to manage your own subscriptions/payments in the future.
Thank you,
Nick
hi Nick I found u on youtube and now I'm interested to dig futher. I tried to buy the silver monthly today but it's say payments can't be... It's me or you have still problem with payments?
Hey Guys,
Quick update; I have put in another request for you guys to have the ability to control your subscriptions (mainly your ability to be able to cancel if need be). I will continue to pursue this and I believe it will be fixed soon. Thank you so much for your patience and I look forward to continuing to provide you guys with high quality content!
Thanks,
Nick
Hey Nick, I'm logged into my Silver monthly account (which I signed up for yesterday), but I am not sure where the curriculum on this website starts. I selected advanced NLHE Analysis under the 'MORE' tab at the top right of the screen, but then it asks me to sign up for an account again.
Very fair.
Let us know how this goes.